How can I receive your information and newsletters?
Yes, you can do it by going to “my account” and in “Newsletter subscriptions”, you can activate the general subscription option.
When you create your account you can select the option "I accept the sending of information via email". If you already have an account, but do not receive the newsletters, you can register your email address at the bottom of the home page, in the “SUBSCRIBE” option..
Can I change my shipping information?
Yes, you can do it by going to “my account” and in “address book”, you have the possibility to update, add or delete your shipping addresses as many times as you consider necessary. Remember that we will send your orders to the address you have predetermined for this purpose.
You can also change the shipping address at the time of placing your order, by selecting from your address book or adding a new one, before finalizing the purchase.
How do I create an account?
You can create your account or register through the “Login” button, you will immediately have the option to log in if you already have an account or you can open a new one in the option "NEW CUSTOMER? START HERE."; there you enter your basic personal information, along with the password for your account.
Can I change the password of my account?
Yes, you can do it by going to “my account” and in “Account information” you will find the option to change your password.
If I don't remember my password, can I recover it?
If you forgot your password or are having trouble logging in, you can request to recover it by clicking on LOGIN and in the “forgot your password?" button you must enter the e-mail address you used to create the account along with the verification text and click on submit..
You will receive an email with a link, by clicking on this link you will be able to reset your password quickly and securely.
We recommend you to save our mail in your spam folder ventas@nguillers.com.co
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