Warranty Nguillers

We will gladly accept your returns within 5 business days from the day of your purchase, just let us know so we can be on the lookout to receive it and charge it to your name.

1. All returns must be accompanied by a copy of the original invoice.
2. The product must be returned in the original packaging in which it was sold.
3. The product must come in its original state of purchase, without any alteration.
4. Cut products (sold in meters) such as cords, gloves, leathers or chains and discounted products are NOT included in the exchange policy. Except for quality problems.

We are not responsible for typographical errors. Prices and available quantities (stock) are subject to change without notice. To assure customers of continued excellence in service, Guillermo Perilla & Cia SAS. staff may occasionally record and monitor calls.

We are a 100% direct marketing company and do not handle representatives, associates or persons authorized to trade on our behalf. According to the above, you can buy through this website www.nguillers.com or in our stores in person, listed in the following link: See stores.

All photographs or products sent to Guillermo Perilla & Cía. SAS / Novedades Guillers may be our property unless otherwise specified in writing. Products, merchandise and/or objects shown in the photographs on our website are used to show the relevant characteristics of a product and are for illustrative purposes only, which do not correspond to the exact sizes and colors of the product.

We are committed to keeping all your personal data safe and secure. Our privacy policy strictly protects the security of your personal information and respects your choices for its intended use.

We carefully protect your data against loss, misuse, unauthorized access or disclosure, alteration or destruction. Collection of Your Personal Information We are committed to protecting your privacy. We will only use the information we collect lawfully (in accordance with the Data Protection Act 1998 - and as required by the Colombian Tax and Customs Directorate -DIAN).

We will not pass on your details to third parties and we will not send e-mail to customers unless they have registered to receive such material, purchased from us, or downloaded one of our free or paid products. The type of information we 'may' collect about our customers includes: Your full name, Your email address and/or an identification number. Generally, this information is requested when you download free products, when you purchase any of our products, or when you subscribe to our newsletters.

We never collect sensitive information from you without your explicit consent. You can check the information we have by sending us an email or by logging into your registered account on our website; if you find any inaccuracies, we will delete or correct it immediately upon your request.

We will not use your personal information for any reason other than to contact you.

We will not sell, give away or rent your information to third parties. If in the future it becomes necessary for any reason to rent, sell or use your e-mail address for any other purpose we will ask for your prior permission.

Your personal information will be used for the following four main purposes:

1. To send information, recommendations and resources for your business.
2. To provide assistance after you have purchased one of our products.
3. To help us create and deliver more relevant content for you.
4. To tell you about new products, services, tools, updates, special offers and information we think you will find useful.

We will only disclose your personal information, without notice, if required to do so by law or in the good faith belief that such action is necessary to:

1. Conform legal edicts or comply with legal process served on this website.
2. Protect and defend the rights or property of this website.
3. Act in urgent circumstances to protect the safety of users of this website.